All True Romance Bridal jewelry is hand-crafted for you once you place your order. Production and shipping times depend on your shipping preference from the available options at checkout. Once your order has been shipped, the tracking information will be sent to you by email.
Production & Shipping time frame:
*With minimum spend of $150.
Please note our timelines might be extended during peak seasons.
Select the Priority or Rush shipping option at checkout and you should expect your item to arrive within the stated number of days.
Because most of our jewelry is personalized, once you check out, changes can not be made. When you receive your order, if you are not satisfied, we are happy to exchange it for you at no additional cost.
We accept Visa, MasterCard, Discover, or American Express cards and PayPal.
We are currently offering free shipping on all U.S. orders! No discount code is required - the shipping fee will be deducted at checkout.
Shipping Methods & Fees:
We have a 60-day no questions asked return policy, even on personalized orders. Orders over $150 are eligible for a full refund within this period, while orders under $150 will be issued a store credit via email.
Once your order is past 60 days from the receipt date of purchase, you are no longer eligible for a refund or store credit, but you are eligible for repairs or resizing.
If you are returning your jewelry within 60 days of receipt, orders $150 and up will be refunded 100% of your item price (including any shipping costs) with NO RESTOCKING FEE. Orders under $150 will receive store credit via email.
If you find the need to return your jewelry, please follow these simple instructions:
Yes, all True Romance Bridal jewelry has a lifetime warranty that covers resizing, even on personalized orders. To receive your return label, please email us at [email protected] and include your order number, name of purchaser and email used when placing the original order. Once we receive your email, we can start processing your exchange right away!
If the jewelry is made in Sterling Silver / Yellow Plated:
To receive your return / exchange label, please email us at [email protected] and include your order number, name of purchaser and email used when placing the original order. You can send back the jewelry right away or you are welcome to wait until you receive your replacement.
If the jewelry is made in 10K or 14K Gold:
To receive your return / exchange label, please email us at [email protected] and include your order number, the email address used when placing the original order & the name of the purchaser.
IMPORTANT: For gold orders, we must receive your return first before we ship out your replacement. Shipping may take up to 10-15 days once the return is processed.
Your True Romance Bridal jewelry is under warranty for a lifetime!
Our Lifetime Warranty covers:
The warranty does not cover lost items, damages caused by accident (bent ring, stretched), abuse, neglect, improper use or storage of the product, or unauthorized modification (resizing or any repair work done by a third party).
If the jewelry is made in Sterling Silver / Yellow Plated:
To initiate your claim and receive your return label, please email us at [email protected] and include your order number, name of purchaser and email used when placing the original order. You can send back the jewelry right away or you are welcome to wait until you receive your replacement.
If the jewelry is made in 10K or 14K Gold:
To initiate your claim and receive your return label, please email us at [email protected] and include your order number, the email address used when placing the original order & the name of the purchaser.
IMPORTANT: For gold orders, we must receive your return first before we ship out your replacement. Shipping may take up to 10-15 days once the return is processed.
When you’re not wearing your jewelry, be sure to store it in the box it came in. This helps prevent scratching and maintains color for gold plated and silver pieces.
Sterling Silver jewelry is prone to tarnish that is why a non- tarnishing alloy is used during production that will delay the tarnish, but it is not a permanent application.
To avoid tarnish we recommend always removing your jewelry when applying lotions, soaps, perfumes, chemicals, etc.
Plus re-plating is covered by our Lifetime Warranty!
We have you covered with our Lifetime Warranty which includes re-plating! During production, we use a non-tarnishing alloy that will delay the tarnish but it is not a permanent application.
Please refer to “How do I initiate a Lifetime Warranty claim? email us at [email protected] and include your order number, the email address used when placing the original order & the name of the purchaser.
All sterling silver is 92.5% pure silver. The other component is primarily copper. The copper addition provides strength and durability. The downside is that copper can cause the green effect on the finger. In most cases, it is an initial reaction that does not last long and diminishes after wearing the jewelry for a while. We are happy to remake it, however, we recommend waiting about one week.
If after a week or so you do not see improvement, rest assured our jewelry is under our Lifetime Warranty which covers this issue.
Please refer to “How do I initiate a Lifetime Warranty claim? email us at [email protected] and include your order number, the email address used when placing the original order & the name of the purchaser.
We offer a variety of metals and some options may vary depending on the specific type of jewelry.
Metals:
Stone Options:
Each piece is hand stamped with your personalized message. You will see minor differences in the stamping attributed to the handmade nature of the items. This will give your True Romance Bridal personalized jewelry an organic and one-of-a-kind look.
We offer a variety of different chains, always trying to ensure they are sturdy, although some are more delicate than others.
Moissanite is a near-colorless gemstone that's composed of silicon carbide. First discovered in 1893 by a French scientist, Henri Moissan, in a meteor crater in Arizona. Moissan had initially thought he discovered diamonds when he first spotted the rock, but later realized that it was a rock in its own right - it was composed of silicon carbide. He later won a Nobel Prize in Chemistry, and the stone was named in his honor.
Nowadays, moissanite is extremely rare to find in nature, so the majority of what you'll find in the industry is lab-created. Compared to natural gemstones like diamonds, lab-created moissanite gemstones have a smaller carbon footprint, which results in less negative environmental impact.
Value: Price plays a huge role in any large purchase we make in our lives, and engagement rings are no different. Choosing a Moissanite as your center stone is less expensive per carat than diamonds, making moissanite a common diamond alternative.
Durability: Moissanite is a 9.25 on the Mohs Scale of Hardness, so it can withstand daily exposure and is extremely resistant to scratching, chipping, and breaking, and therefore is an ideal choice for engagement rings and everyday jewelry essentials.
Environmentally: Moissanite is a mine-free process, created in a lab with very little environmental impact, which means no soil erosion, no ecosystems damaged by damming or rerouting rivers, and no dangerous mining pits left behind.
Moissanite is a diamond simulant made of silicon carbide. A diamond simulant is a stone that has a similar appearance to a diamond but is not a real diamond.
Moissanite is not likely to increase in value, but neither is a typical diamond. Both generally resell at a substantial loss-especially if they're resold soon after being purchased. Because Moissanite is much less expensive, the total risk of loss is often lower than it is with a more expensive diamond.
Moissanite is very hard, which means that it is likely to scratch other softer gemstones and metals. It is best to store moissanite jewelry in a separate pouch or fabric-lined jewelry box.
Simply soak your ring in warm water with a mild soap and gently scrub with a soft toothbrush or cloth. Once clean, rinse off any soap residue and dry with a lint-free cloth for a freshly sparkling moissanite ring.
You can also purchase one of many formulated, non-toxic liquid jewelry cleaners. These cleaners are ideal for effectively removing the dullness that can accumulate on a gemstone surface.
Yes, you can wear your moissanite engagement ring in the shower. On its own, water will not harm your moissanite stone. However, repeated exposure to soap, shampoo and conditioner can create a build-up of oils on the surface of your ring. This can give your stone a dull appearance.
Yes! Moissanite is among the most ethical, sustainable engagement ring choices out there and making it a common diamond alternative.
Moissanite is extremely hard (9.25-9.5 on the Mohs Scale of Hardness), but it isn't indestructible. As with Diamonds, it is possible to scratch, chip, crack, or break them with a harder item or a big enough impact. Still, Moissanite is considered a 'forever' stone, which can last for generations.
Moissanite is a diamond simulant made of silicon carbide. A diamond simulant is a stone that has a similar appearance to a diamond but is not a real diamond.
This is one of the most common questions we receive! Moissanite may look like diamonds, but they are far from it.
Durability: Gemstones are measured on the Mohs Scale of mineral hardness, which assesses a gem's ability to withstand surface scratching.
Moissanite - Scores a 9.25 on the Mohs Scale, which means it's very durable for everyday wear.
Diamonds - Scores a 10 on the Mohs Scale, proving to be the most suitable for constant use, which is why it's such a popular engagement ring choice.
Brilliance: Brilliance is used to describe the light return on a stone, which is the foundation for its brightness and sparkle.
Moissanite - Moissanite reflects extremely well and is more brilliant than a diamond, plus has a higher dispersion too. It will not only give off more sparkle, but will reflect colors, as well. The bigger the moissanite, the more brilliance you'll get.
Diamond - A diamond has a different type of brilliance and reflects light in three different ways, through fire, brilliance, and scintillation. This combination gives a diamond that infamous sparkle.
Color: Color has symbolized properties of natural strength and its benefits. It is the natural color or lack of, visible within the stone.
Moissanites are labeled as colorless, but depending on the light they are in, they can reflect various hues like yellow or grey. The bigger the stone, the more color you'll see.
Whether natural or lab grown, a colorless diamond has a natural body color that contains no traces of yellow, brown, or grey. This is what gives you that sparkling, bright appearance in a diamond ring.
Price: Many factors can go into the price of a gemstone, but moissanite is often less expensive than a diamond.
Moissanites are much lower in price than diamonds and can be determined whether the stone is Premium or Super Premium.
Natural and lab-created diamonds vary on price based on shape and the 4 C's (carat, color, cut, clarity. In general, lab grown diamonds are a more affordable option than natural.
Moissanite, both natural and synthetic, are made up of carbon - like diamonds
Moissanites are made up of silicon carbide, a byproduct of carbon and silicon, whether it is manufactured or not. The reason natural moissanites are so rare is because silicon carbide is scarcely found in nature anymore.
The main differences between Morganite vs Moissanite are: Morganite has a pink, orange, salmon hue, whereas Moissanite has a nearly clear appearance. Morganite offers similar brilliance to diamonds, whereas Moissanite is even more brilliant than diamonds. Take a closer look below:
Morganite emphasizes clarity, color, depth, and brightness, while Moissanite and diamonds focus on brilliance and clarity. If you're looking for a gem store for an engagement ring, then Morganite is the choice for you, but if you want even more clarity, you may want to go with Moissanite or a diamond.
Morganite is significantly less expensive than most diamonds and has a romantic look to it due to the pink hues that everyone loves. Although it is not the same quality as a diamond, it still holds a level of elegance to it. Moissanite is another great alternative to a diamond but doesn't necessarily provide the unique coloring of morganite stones.
We offer a variety of metals and some options may vary depending on the specific type of jewelry.
Metals:
The final, and sometimes biggest factor is cost. Morganite and Moissanite are both less expensive than diamonds, and are typically the best alternatives when you're still looking for and beautify!
